Last updated: February 2026
CORE Teamwear (“we”, “us”, “our”) is committed to protecting the privacy and personal data of our customers, club administrators, and website visitors. This Privacy Policy explains how we collect, use, store, and share your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect personal information that you provide directly to us when you request a quote, place an order, register for a Club Portal account, or contact us. This may include your name, email address, phone number, club name, delivery address, and any other details you provide in correspondence.
We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on the site. This data is collected through cookies and similar technologies and is used to improve our website and services.
If you use our Club Portal, we may collect additional information related to your club, including design files, order history, player/member names (for personalisation), and sizing data.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders, including design, production, and delivery
- Managing your Club Portal account and providing access to club-specific features
- Communicating with you about your orders, account, and any enquiries
- Sending marketing communications about new products, services, and offers (only with your consent, and you can opt out at any time)
- Improving our website, products, and services through analytics and feedback
- Complying with legal obligations and protecting our legitimate business interests
We will never sell your personal data to third parties. If we wish to use your information for marketing purposes, we will always seek your explicit consent first and provide a clear opt-out mechanism in every communication.
3. Data Storage & Security
Your data is stored securely using industry-standard measures. Our systems are hosted on Supabase, a trusted cloud platform that provides enterprise-grade security including encryption at rest and in transit, regular backups, and access controls.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure access controls, and regular security reviews.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order and account data is retained for a minimum of 6 years for tax and legal compliance. You may request deletion of your data at any time, subject to our legal obligations.
4. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:
You can request a copy of all personal data we hold about you.
You can ask us to correct any inaccurate or incomplete personal data.
You can request that we delete your personal data, subject to any legal obligations we have to retain it.
You can ask us to limit the way we use your data in certain circumstances.
You can request your personal data in a structured, commonly used, machine-readable format.
You can object to our processing of your personal data for direct marketing or where we rely on legitimate interests.
To exercise any of these rights, please contact us at hello@enquiries.coreteamwear.co.uk. We will respond to all legitimate requests within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
5. Cookies
Our website uses a minimal number of cookies to ensure basic functionality and to understand how visitors interact with our site. We use:
- Essential cookies - required for the website to function correctly (e.g. session management)
- Analytics cookies - to understand how visitors use our site and to improve the experience (e.g. page views, traffic sources). We use privacy-focused analytics where possible
We do not use cookies for advertising or tracking across third-party websites. You can control cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of our website.
6. Third Parties
We may share your personal data with trusted third parties who assist us in operating our business. These include:
- Payment processors - to securely process your payments
- Delivery and courier partners - to fulfil and ship your orders
- Cloud hosting providers - to store and manage data securely (Supabase)
- Email service providers - to send order confirmations and marketing communications
All third-party providers are contractually obligated to handle your data in accordance with applicable data protection laws. We do not share your data with any parties for their own marketing purposes.
In the event of a business transfer, merger, or acquisition, your personal data may be transferred as part of the business assets. We will notify you of any such change and ensure your data continues to be protected.
7. Contact for Data Queries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns about how your personal data is being handled, please contact us:
Email: hello@enquiries.coreteamwear.co.uk
Website: www.coreteamwear.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached: ico.org.uk